Cita APA (7a ed.)

Steele, E. H. (1975). Fraud, dispute, and the consumer: Responding to consumer complaints. Research contributions of the American Bar Foundation.

Cita Chicago Style (17a ed.)

Steele, Eric H. "Fraud, Dispute, and the Consumer: Responding to Consumer Complaints." Research Contributions of the American Bar Foundation 1975.

Cita MLA (8a ed.)

Steele, Eric H. "Fraud, Dispute, and the Consumer: Responding to Consumer Complaints." Research Contributions of the American Bar Foundation, 1975.