Cita APA (7a ed.)

Lipsky, M. (1980). Street-level bureaucracy: Dilemmas of the individual in public services. Russell Sage Foundation.

Cita Chicago Style (17a ed.)

Lipsky, Michael. Street-level Bureaucracy: Dilemmas of the Individual in Public Services. New York: Russell Sage Foundation, 1980.

Cita MLA (8a ed.)

Lipsky, Michael. Street-level Bureaucracy: Dilemmas of the Individual in Public Services. Russell Sage Foundation, 1980.